ORDERING AND SHIPPING
How does billing work?
You are billed every other month on the 11th. You can cancel anytime.
When will my box be shipped?
We ship on the last day of each month. Purchases must be made before or on the 26th of each month, if not you will receive the following months box. You will receive a tracking confirmation once your box has shipped.
What’s in the box?
Every box will feature some all-natural and cruelty free hair care, body and skincare and other top-shelf, high quality surprises.
Can I purchase a subscription as a gift?
Yes, you can! Gift subscriptions do not auto-renew (unless specified). You can choose 1, 3, 6, or 12 month subscriptions for gifts.
How much is shipping?
Shipping is calculated upon your location, and we ship internationally.
How do I cancel my subscription?
You can cancel your subscription by emailing email@example.com at any time. You must cancel prior to renewal - renewals happen every 60 days from your initial purchase. You must cancel your subscription by the 1st of every month, as boxes ship on the last day of each month. Unfortunately, we are unable to provide refunds for any subscriptions.
Do you offer expedited shipping?
Currently we do not offer expedited shipping. All shipping will be standard, 3-5 business days in USA.
What payment methods do you accept?
We accept all major credit cards.
Are payments secured?
Like most trustworthy websites, we use SSL technology (Secure Socket Layer) to protect your personal information when it's being sent over the Internet. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. We use this technology to encrypt sensitive information before it is sent over the Internet. SSL technology prevents your information from being accessed when you are submitting it.
What is the best way to contact you?
You can contact us at firstname.lastname@example.org